// breach.compliance / refund.policy
7 days, no questions asked. Healthcare compliance professionals should not have to fight for a refund.
Email support@breachsecurity.io with the subject line "Refund Request" and include:
1. Your order ID (found in your Stripe receipt email and on the order confirmation page).
2. The email address used at checkout.
3. Optionally: what did not meet your needs — this helps us improve the kits, though it is not required for a refund.
We will confirm receipt within one business day and issue the refund within 5 business days. You will receive a Stripe refund confirmation email when it processes.
Refund window: 7 calendar days from the date of purchase. The timestamp on your Stripe receipt is the reference.
Partial refunds: Not offered. All refunds are full purchase price.
Stripe processing fees: Stripe does not refund their processing fees (typically 2.9% + $0.30) on refunded transactions. This is Stripe's policy, not ours — we absorb this cost and refund you the full purchase price.
After the 7-day window: All sales are final. We do not make exceptions. If you have a question about kit contents before buying, email us first — we respond within one business day.
Who we are: Breach Security LLC, Georgetown, Indiana. Questions? support@breachsecurity.io.